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Website maintenance · Updates, backups and fixes · USA and Canada
Website maintenance services for WordPress and Shopify sites
PromotEdge International offers website maintenance services for businesses in the USA, Canada and other markets. We keep WordPress and Shopify sites updated, backed up and checked, fix what breaks, and make the small changes your team asks for each month. Our delivery team is in India.
A site that stays fast, safe and working, without you thinking about it.
In short
Websites break slowly: a plugin goes out of date, a form stops sending, a page gets heavier. Regular maintenance catches those before your customers do.
Website maintenance services we offer
A monthly routine, plus help when something goes wrong.
| Service | What you get |
|---|---|
| Updates | WordPress core, plugin and theme updates, tested on a copy before they go live. |
| Backups | Regular backups stored away from the site, with a tested way to restore. |
| Security checks | Malware scans, login protection, user reviews and removal of unused plugins. |
| Uptime and form checks | Alerts when the site goes down, and test submissions through your forms. |
| Speed checks | Page speed and Core Web Vitals watched, with fixes when they slip. |
| Small changes | Text, images, new pages and small layout changes, within an agreed number of hours. |
| Shopify store care | Theme fixes, app reviews and clean-up of code left by removed apps. |
| Monthly report | What was updated, fixed and changed, in plain English. |
Part of our web design company work.
Brands we have worked with
- Fine Organics
- Weichai
- Novozymes
- Dozco
- SANY
- Prezent
- Honest AI
- SCENNE
- Sara International
- Vega MPS
- Desi Machine Pvt. Ltd.
Work delivered from India. Results are shared one to one, under NDA.
- Since 2015
- Round the clock, as per your location
- 4 pillars
- We travel to our clients every 3 to 4 months
Talk to us
Tell us what you need
We use these details only to reply to you.
Rather talk now?
How we work
- 01
Tell us the goal
A rough note through the form on what you sell and what needs to change.
- 02
We study your market
How people find you today, where inquiries get lost, then a call in your working day.
- 03
A written plan
The work, who does it and how it is measured. Nothing starts until you approve it.
- 04
The work starts
Our team in India does the work, with calls set in your working hours.
- 05
Reports and visits
Every number we report shows its source and date range, and we travel to our clients every 3 to 4 months.
Industries we serve
- ConstructionMarketing for construction
- ManufacturersMarketing for manufacturers
- SaaS and techMarketing for saas and tech
- Real estateMarketing for real estate
- StartupsMarketing for startups
- Professional servicesMarketing for professional services
- HealthcareMarketing for healthcare
- Car dealershipsMarketing for car dealerships
- LandscapingMarketing for landscaping
- Engineering firmsMarketing for engineering firms
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- Hotels and tourismMarketing for hotels and tourism
- LogisticsMarketing for logistics
- EducationMarketing for education
- FinanceMarketing for finance
- ChemicalsMarketing for chemicals
- Life sciencesMarketing for life sciences
- MiningMarketing for mining
- Building productsMarketing for building products
Common challenges
Signs your site needs maintenance
Typical situations, not results from a named client.
No tested backup
A backup you have never restored may not work when you need it.
Forms you have not tested
A broken form loses every lead until someone notices.
The developer who built it has gone
Nobody knows how the site works or who has the logins.
How we work
How website maintenance runs
- 01
Health check
We review the site, its plugins or apps, hosting, backups and speed.
- 02
Fix the urgent things
Outdated software, broken forms and missing backups come first.
- 03
Monthly routine
Updates, backups, checks and your change requests, on a schedule.
- 04
Report
A short summary each month, and a heads-up when something needs a decision.
What website maintenance covers
Website maintenance is the regular work that keeps a site secure, fast and working. On WordPress, minor core releases install automatically by default, but plugins, themes and major releases still need someone to update and test them. The server matters too: php.net lists PHP 8.1 security support as ending on 31 December 2025, so a site still on it no longer gets security fixes for PHP.
Shopify hosts and patches its own platform, so store maintenance is about your theme, your apps and your content.
For steady development beyond maintenance, see hire WordPress developers or our WordPress development company page.
Cost
What website maintenance costs
There is no public price list, because the cost follows the job.
What affects the cost
- The platform and how many plugins or apps
- How often updates and backups run
- How many hours of changes a month
- How fast you need a response
How we price
Hosting, plugin and app licences are separate and paid by you. You see the scope and the fee in writing before work starts.
Questions buyers ask us
Updates, backups, security checks, uptime and form checks, speed checks, small changes and a monthly report.
Yes. We start with a health check, fix the urgent issues, then move to a monthly routine.
Less than WordPress, because Shopify patches its own platform. Stores still need theme fixes, app reviews and clean-up of leftover app code.
Uptime alerts tell us, and we work to restore it from the latest backup or fix the cause. Response times are agreed in writing.
Yes, within an agreed number of hours each month. Larger work is quoted separately, or done by the hour.
Avijit Bhattacherjee, who leads our website coding team, front end and back end, oversees maintenance. We are available round the clock, 24x7, as per your location.
Tell us what is not working
A real person reads every message and replies.
Guides on this topic
- Costs
Website maintenance cost: what you pay for each month, with published prices
A website is not finished when it launches. Every month it needs hosting paid, software updated, backups taken and tested, security watched, forms checked and small changes made. "Website maintenance cost" is the sum of those, and most owners know only the hosting bill. This guide lists each line, gives the published prices for the ones vendors publish, explains what the labour covers and what drives its cost, and ends with a way to budget a year. Every price names its source and the date we read it. We publish no rate card; our own maintenance work is quoted against the job.
All our services
Four kinds of work. One plan.
Strategy
- Brand strategyKnow what you stand for
- Marketing strategy consultingA plan before you spend
- Digital transformation consultingProcesses that run on software
- AI consultingWhere AI pays off for you
- CTO as a serviceTechnical leadership, part-time
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- India go-to-marketFor companies outside India
Technology
- AI automationHours back for your team
- AI agentsSoftware that does the task
- AI chatbotsAnswers day and night
- Outsource web developmentYour code, our team
- Hire developersEvery role, by the month or the hour
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- Staff augmentationExtra developers for your team
- Web app developmentSoftware your team uses daily
- Mobile app developmentApps for iPhone and Android
- CRM implementationOne record of every customer
- AnalyticsNumbers you can trust
- SaaS developmentYour product, built and run
- API integrationYour systems talking to each other
- MVP developmentA first version you can sell
- Software testingBugs found before your users do
- DevOpsReleases that ship without drama
- Software maintenanceUpdates, fixes and support
- Application modernizationOld systems made current
- Power BI consultingDashboards your team reads
- AI integrationAI inside the tools you use
- Custom CRM developmentA CRM built around your sales
Marketing
- SEO servicesGet found by buyers
- Local SEOCalls from nearby customers
- AI SEOShow up in AI answers
- Technical SEOA site search engines can read
- Content marketingArticles that bring in buyers
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- Paid socialAds where your buyers scroll
- LinkedIn adsReach decision makers
- Email marketingEmails that bring buyers back
- Conversion rate optimizationMore inquiries from the same visits
- Ecommerce marketingMore orders for your store
- Influencer marketingCreators your buyers follow
- Lead generationQualified inquiries, not just clicks
- App store optimizationGet your app found and installed
- Social media optimizationSocial that supports sales
- Amazon adsProfit on Amazon, not just sales
- White label for agenciesDelivery behind your agency
Designing
- Website designSites that bring in leads
- WordPress websitesSites your team can edit
- Shopify developmentStores that sell across borders
- Ecommerce website designCustom stores beyond Shopify
- Brand identityLogo, colors and voice that match
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- UI and UX designScreens people find easy
- Landing page designOne page, one action
- Website maintenanceUpdates, fixes and backups
- Website redesignA new site without losing rankings
- Creative designCampaigns, motion and collateral
- White label web developmentBuilds under your agency's name