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PromotEdge International

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AI chatbots · Websites and messaging apps · USA and Canada

AI chatbot development company for the USA and Canada

PromotEdge International is an international strategy, technology, marketing and design company. We build AI chatbots for businesses in the USA, Canada and other markets, for websites and messaging apps, answering from your own content and handing over to a person when they should. Our delivery team is in India.

Tell us what the bot should do

Answers day and night from your own content, with a person one step away.

In short

We build chatbots that answer from your own pages, policies and product data, say when they do not know, and pass the chat to your team with the details collected.

Chatbot services we offer

Each bot gets a clear job and a clear route to a person.

ServiceWhat you get
Website chatbotsAnswers drawn from your own pages and documents, with links to the source.
Lead capture botsAsk the qualifying questions, then book a call or send the lead to your CRM.
Customer support botsOrder status, returns and common questions, with a hand-off for anything else.
Internal help botsAnswers for staff from your handbooks and process documents.
Messaging appsThe same bot on WhatsApp or other channels your customers use.
English and FrenchBots that answer in English and French, for buyers across Canada.
ReportingWhat people ask, where the bot failed, and which chats became leads.

Part of our AI automation work.

Brands we have worked with

  • Fine Organics
  • Weichai
  • Novozymes
  • Dozco
  • SANY
  • Prezent
  • Honest AI
  • SCENNE
  • Sara International
  • Vega MPS
  • Desi Machine Pvt. Ltd.

Work delivered from India. Results are shared one to one, under NDA.

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  • Since 2015
  • Round the clock, as per your location
  • 4 pillars
  • We travel to our clients every 3 to 4 months
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Call +91 98366 39955WhatsApp us

How we work

  1. 01

    Tell us the goal

    A rough note through the form on what you sell and what needs to change.

  2. 02

    We study your market

    How people find you today, where inquiries get lost, then a call in your working day.

  3. 03

    A written plan

    The work, who does it and how it is measured. Nothing starts until you approve it.

  4. 04

    The work starts

    Our team in India does the work, with calls set in your working hours.

  5. 05

    Reports and visits

    Every number we report shows its source and date range, and we travel to our clients every 3 to 4 months.

Industries we serve

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Common challenges

Why chatbots annoy customers, and how we avoid it

These are typical situations, not results from a named client.

The bot makes things up

A bot without limits will guess. Ours answer from your content and say when they do not know.

Customers cannot reach a person

Nothing angers people faster. Every bot shows a clear route to your team, and passes on the chat so the customer need not repeat themselves.

The bot hides that it is a bot

California makes it unlawful to use a bot to mislead someone about its artificial identity in order to drive a sale, unless the bot discloses that it is a bot. Ours say so plainly, wherever you sell.

Private data leaks into chats

Check what the AI service does with chat data. OpenAI, for example, says it does not train on business data by default on its business plans and API. We keep personal data to what the job needs, and tell you which services see it.

How we work

How we build a chatbot

  1. 01

    Agree the job

    We decide what the bot answers, what it never answers, and when it hands over.

  2. 02

    Gather the content

    Your pages, FAQs and policies become the bot's source, and we fix the gaps we find.

  3. 03

    Build and test

    We ask it hard, odd and rude questions before any customer sees it.

  4. 04

    Launch with a person watching

    Early chats are reviewed daily, and the answers improve from what people really ask.

What an AI chatbot is

An AI chatbot answers questions in plain language, day and night. A good one answers from your own pages, policies and product data, says when it does not know, and passes the conversation to your team with the details already collected.

Bots work well for common questions, booking and qualifying leads.

For a chatbot for a business in India, see PromotEdge's chatbot development page.

Cost

What an AI chatbot costs

There is no public price list, because the cost follows the job.

What affects the cost

  • How many channels the bot runs on
  • How much content it draws from
  • Which systems it connects to

How we price

AI service fees are separate, and we estimate them before you commit.

Questions buyers ask us

  • Yes. Most bots sit on top of an existing site through a small piece of code, whether the site runs on WordPress, Shopify or custom code. We connect it to your content and, if you want, your CRM or booking tool.

  • The bot runs on accounts you own, reaches only the content its job needs, and uses AI services you approve. We tell you what each service does with chat data, and keep personal details out of the bot unless the job needs them.

  • It can, if it is built carelessly. We limit it to your own content, test it with hard questions, and set it to say "I don't know" and hand over in place of guessing.

  • Yes. We can build bots that answer in English and French, which matters for buyers in Quebec and across Canada.

  • Our website coding team, led by Avijit Bhattacherjee on front end and back end, builds chatbots, with Raju Barui, a backend developer. Our delivery team is in India, and we travel to our clients every 3 to 4 months. We are available round the clock, 24x7, as per your location.

Tell us what is not working

A real person reads every message and replies.

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Guides on this topic

  • Guides

    AI chatbot for your website: what it should and should not do

    A chatbot can answer visitors at any hour, or it can cost you customers and trust. This guide sets out the jobs it should do, the jobs it should not, and the checks to set up before it goes live.

    2026-11-12
  • Guides

    AI customer service automation without losing customers

    Customer service is one of the first places businesses try AI, and one of the easiest places to harm trust. This guide covers what to automate first, what to keep human, and the checks that protect customers.

    2026-11-12
  • Guides

    AI for real estate agents and brokers: follow-up, listings and chat, within the rules

    Real estate is a follow-up business, and follow-up is what agents run out of time for. AI helps there, and in two other places: drafting listing content from facts, and answering website visitors at eleven at night. It does not replace the agent, and it does not suspend the rules: the TCPA and CASL on texts and calls, the Fair Housing Act and the REALTOR Code on what may be said and to whom, and the FTC's basic rule that every claim must be true and backed. This guide says what to automate, what to keep human, what it costs to run, and which rules bind each use, with the sources. It is written for agents, teams and broker-owners in the USA and Canada, and it is not legal advice.

    2026-11-08
  • Costs

    How much does a chatbot cost? Subscriptions, custom builds and running costs, with sources

    "How much does a chatbot cost?" has three honest answers, because there are three kinds of chatbot. A subscription bot from a platform costs a published monthly fee. A custom bot built for your site and systems costs a project price plus running costs. An enterprise system costs what a software program costs. This guide gives the published prices and public ranges for each, says what makes a bot cheaper or dearer, sets out the running costs people forget, and ends with how to budget. Every figure names its source and the date we read it. We publish no rate card of our own; a scoped quote is the only honest price for a custom build.

    2026-11-08
  • Guides

    Hotel chatbots: what guests ask, what to automate, and what to leave to people

    A hotel's front desk answers the same questions hundreds of times a week, many of them at the moment a guest is deciding whether to book direct or go back to the portal. A chatbot that answers them well, from the hotel's own information, in the guest's language and at the guest's hour, wins bookings and frees the desk. One that quotes a room rate without the fees, invents a pool that is closed, or refuses to find a human loses both. This guide sets out what guests ask, what to automate and what to leave to people, the total-price rules a bot's quotes must follow in the USA and Canada, what the tools cost, and how to start. It is written for owners and managers of independent hotels, small groups and vacation rental operators.

    2026-11-09

All our services

Four kinds of work. One plan.

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