Who we are
This website, promotedgedigital.com, is run by Promotedge Global Services Private Limited, CIN U74999WB2018PTC225777, at Eco-Centre, Ambuja Neotia, Suite 508, Floor 5, Sector V, Salt Lake City, Kolkata 700091, India. Our delivery team is in India.
For any privacy question, write to marketing@promotedge.com.
What you give us through our forms
When you fill in a form, we collect what you type or choose:
- your name and work email
- your company name, and your company website if you add it
- your country
- your phone or WhatsApp number, with its country code, if you add it
- the service you are interested in, and your message
- a budget range and a timeline, if a form asks and you choose to answer
- whether the work is for your own business or your agency's clients, if you answer
What we record with your message
So that we can reply properly and tell real messages from spam, we also record:
- that you ticked the consent box, the wording you agreed to, and the time
- the page you sent the form from, and the time we received it
- your time zone and browser language
- the website that referred you, by host name only
What we do not collect
Our forms do not ask for card or bank details, government IDs, passwords or health data. Our services are for businesses, and we do not knowingly collect details from anyone under 16.
Why we use your details
We use them to reply to you, to understand what you need, to prepare a proposal if you ask for one, to follow up on your inquiry, to keep out spam, and to learn which pages and sources bring real inquiries.
How we may contact you
A person on our team reads your message and replies by email or WhatsApp.
We send no marketing email from a form inquiry unless you agree to it.
Who can see your details
Your details go to the people who handle inquiries and deliver our work, in our team in India. Inquiries sent through this website stay in this website's own lead record.
We use a few outside services to run this website and handle inquiries. Hostinger hosts the website, and form inquiries are stored on its servers. For each inquiry, a row with your name, company, country, the service you asked about, the industry of the page you wrote from, your buyer type if you gave it, the date and a reference number is copied into a private Google Sheet in our own Google Drive, so Google stores that row. It holds no email address, phone number or message.
Each inquiry, including your contact details and message, is emailed to our team's inbox.
If you accept analytics, Google also receives the visit data described under Cookies and analytics below.
WhatsApp, run by Meta, is used only if you tap a WhatsApp button. That opens WhatsApp with a short message naming the page you were on. This website sends nothing to Meta.
We do not sell your details.
Moving data between countries
Our delivery team is in India, so if you write to us from another country, your details will reach India.
How long we keep your details
We keep the details from your inquiry for 24 months after our last contact with you, and then delete them. If you ask us to delete them sooner, we will.
If you become a client, your records are kept as your contract says.
Your choices and rights
You can ask us what we hold about you, and ask us to correct or delete it. You can also tell us at any time to stop contacting you. Write to the address at the top of this page.
Depending on where you live, you may have the right to see, correct or delete your details, or to object to how we use them. Write to marketing@promotedge.com and we will answer. You may also complain to your local data-protection regulator.
Cookies and analytics
This website asks before it uses analytics. Until you choose, and if you decline, it stores nothing in your browser except your choice, and it sends nothing to an analytics service.
If you accept, the site loads Google Analytics 4, a service run by Google, which sets cookies to count visits, see which pages are read, and note when a contact button or the form is used. It also reads the campaign tags in the address of the link you arrived by. Its advertising features are turned off for this site. Google explains how it uses information from sites that use its services.
We never send your name, email address, phone number or message to Google Analytics. Form inquiries are handled as described above.
Pages about healthcare never load analytics, whatever you choose.
The site has no advertising, session-recording, heat-map or chat tools. Our fonts come from our own server, so your browser does not contact Google Fonts.
Your choice is kept in your browser for up to 365 days, or until this notice changes. You can change it at any time with the “Cookie and privacy choices” link at the foot of every page except those about healthcare, which never load analytics; if you then decline, analytics stops and its cookies are removed.
The cookies Google Analytics sets
Only after you accept analytics, and never on pages about healthcare, Google Analytics sets two cookies. Both belong to this website's own domain.
They last up to 2 years, and many browsers shorten that: Chrome-based browsers keep them about 13 months, and Safari 7 days. If you decline later, both are deleted.
- _ga: tells visits from the same browser apart.
- _ga_JHJM7C32H7: keeps this website's analytics session.
How we protect your details
The whole site is served over HTTPS. Every form is checked on our server before it is saved.
We filter spam with a hidden trap field, a limit of 5 sends from one address in 10 minutes, and by saving a repeated identical message only once. For that limit we keep a one-way hash of your IP address, and delete it at the first check after 10 minutes. Your inquiry record does not store your IP address.
Inquiries are stored outside the public part of the website, where only the site's own server account can read them. The site has no logins, no accounts and no public admin area.
Changes to this policy
When we change this policy, we update the date on this page.