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AI agents · Tasks that vary case by case · USA and Canada
PromotEdge International is an international strategy, technology, marketing and design company. We build AI agents for businesses in the USA, Canada and other markets: software that works through a multi-step task using your tools, within limits you set. Our delivery team is in India.
Software that does the task and hands over to a person when it should.
In short
An AI agent decides its next step, acts through your tools such as the CRM, email or database, and stops when the job is done or a person is needed. For a task that runs the same way every time, ordinary automation is simpler.
Each agent gets one clear job, a fixed set of tools and a person to report to.
| Service | What you get |
|---|---|
| Research agents | Gather and summarize information on a lead, a supplier or a market, with sources listed. |
| Operations agents | Work through tickets, orders or requests, and pass anything unusual to a person. |
| Sales and CRM agents | Prepare follow-ups, update records and flag deals that have gone quiet. |
| Internal knowledge agents | Answer staff questions from your own documents, and say where each answer came from. |
| Tool and system connections | Secure links to the systems an agent needs, with read-only access wherever writing is not required. |
| Monitoring and logs | A record of every step and decision, with alerts when an agent behaves oddly. |
Part of our AI automation work.
Brands we have worked with
Work delivered from India. Results are shared one to one, under NDA.
We use these details only to reply to you.
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A rough note through the form on what you sell and what needs to change.
How people find you today, where inquiries get lost, then a call in your working day.
The work, who does it and how it is measured. Nothing starts until you approve it.
Our team in India does the work, with calls set in your working hours.
Every number we report shows its source and date range, and we travel to our clients every 3 to 4 months.
These are typical situations, not results from a named client.
An email or a web page can carry text that tells an agent to do something else. OWASP lists prompt injection as the first risk for AI applications. We limit what each agent can reach, and keep a person on any action that matters.
A model can state something false in a calm, certain tone. Agents cite their sources and pass low-certainty cases to a person.
An agent stuck on a task can repeat itself for hours. Step and spending limits stop it, and alert someone.
It is tempting to give an agent admin rights to save time. Each tool stays on the narrowest access, reviewed when the job changes.
Logs only help if someone looks. We set a review rhythm and alerts, and name who on your side owns the agent.
We write down what the agent does, what it must never do, and when it must stop and ask.
Each tool gets the least access the job needs, with spending and step limits.
We try to trick it, confuse it and feed it wrong data before any customer or colleague sees it.
Early on, a person approves each action that changes data or reaches a customer.
We read the logs, fix what goes wrong, and widen what it may do only when the record supports it.
An AI agent is a program that uses a language model to decide its next step, then acts through tools such as your CRM, email or database, and repeats until the job is done or it needs a person. That makes it more flexible than a fixed automation, and also harder to control, so the limits matter as much as the model.
Agents suit tasks that vary from case to case, such as researching a lead, triaging a support ticket or preparing a report from several sources.
If the agent is for a business in India, see PromotEdge's AI agent development page.
There is no public price list, because the cost follows the job.
Model and hosting costs are separate, and we estimate them before you commit.
It stops, logs what happened and passes the case to a person, as long as the limits are set well. We review those cases, fix the cause and test again. You can switch any agent off at once.
At every point where the agent changes data, spends money or speaks to a customer, at least at first. As the record builds up, some checks can move to sampling. The ones that carry real risk stay.
An automation follows fixed steps. A chatbot holds a conversation. An agent decides its own next step towards a goal and uses tools to act. Many projects mix all three.
Only if the set-up is right. The agent runs under your accounts, reaches only the data its job needs, and uses AI services you have approved. We list every service that will see your data before we start.
Our website coding team, led by Avijit Bhattacherjee on front end and back end, builds agents, with Raju Barui, a backend developer. Our delivery team is in India, and we travel to our clients every 3 to 4 months. We are available round the clock, 24x7, as per your location.
A real person reads every message and replies.
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Four kinds of work. One plan.
