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PromotEdge International

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Healthcare apps · Patient, clinic and telehealth apps · USA and Canada

Healthcare app development company for patient and clinic apps

PromotEdge International works as a healthcare app development company for practices, clinics, digital health companies and wellness brands in the USA, Canada and other markets. We design and build patient apps, clinic tools, booking and telehealth features, and portals, with privacy planned in from the first screen. Our delivery team is in India.

Apps patients and staff can use easily, with health data handled the way the rules require.

In short

Health apps carry more risk than most: the data is sensitive, and the rules depend on who you are and what the app does.

Healthcare app development services

Web or mobile, for patients, clinicians or both.

ServiceWhat you get
Discovery and rules checkWho uses the app, what data it touches, and which rules apply: HIPAA, the FTC Health Breach Notification Rule, PIPEDA or provincial laws.
UI/UX designFlows tested with patients and staff, accessible and phone first.
Patient appsBooking, reminders, records access and secure messaging.
Telehealth featuresVideo visits and scheduling, through providers that sign the agreements you need.
Clinic and staff toolsInternal tools for schedules, intake and follow-up.
IntegrationsConnections to your practice systems through their APIs.
Privacy and security workAccess controls, audit logs, encryption and no ad tracking where health details are entered.
Store launch and supportApp Store and Google Play submission from your accounts, then updates.

Brands we have worked with

  • Fine Organics
  • Weichai
  • Novozymes
  • Dozco
  • SANY
  • Prezent
  • Honest AI
  • SCENNE
  • Sara International
  • Vega MPS
  • Desi Machine Pvt. Ltd.

Work delivered from India. Results are shared one to one, under NDA.

See all clients

  • Since 2015
  • Round the clock, as per your location
  • 4 pillars
  • We travel to our clients every 3 to 4 months
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How we work

  1. 01

    Tell us the goal

    A rough note through the form on what you sell and what needs to change.

  2. 02

    We study your market

    How people find you today, where inquiries get lost, then a call in your working day.

  3. 03

    A written plan

    The work, who does it and how it is measured. Nothing starts until you approve it.

  4. 04

    The work starts

    Our team in India does the work, with calls set in your working hours.

  5. 05

    Reports and visits

    Every number we report shows its source and date range, and we travel to our clients every 3 to 4 months.

Common challenges

What goes wrong with health apps, and how we avoid it

Typical situations, not results from a named client. None of this is legal advice.

Tracking that leaks health data

HHS has warned that tracking tools can expose protected health information (guidance on online tracking, partly struck down in 2024). We keep ad pixels and session recording out of screens where health details are entered.

Apps outside HIPAA

Many wellness and consumer health apps are not covered by HIPAA, but the FTC's Health Breach Notification Rule, updated in 2024, still applies to them. We work out which rules cover your app before design starts.

Vendors without agreements

Every service that stores or processes protected health information needs a business associate agreement.

Canadian privacy law

Canada has PIPEDA and provincial health privacy laws, such as Ontario's PHIPA. We plan data storage and consent for each province you serve.

How we work

How a healthcare app project runs

  1. 01

    Discovery

    We map the users, the data and the rules that apply, and agree the first version.

  2. 02

    Agreements first

    Where we will handle protected health information, we sign a business associate agreement before any patient data reaches us.

  3. 03

    Design and prototype

    Screens tested with patients and staff before code.

  4. 04

    Build in steps

    Regular test builds, with privacy and access checks at each step.

  5. 05

    Launch and support

    Store submission, then updates as rules, devices and your needs change.

What a healthcare app development company does

A healthcare app development company designs, builds and supports software for patients, clinicians and health businesses: booking and reminder apps, patient portals, telehealth, and tools for staff. The difference from other app work is the data. Health details need stricter access controls, careful choice of vendors and no casual tracking.

We sign HIPAA business associate agreements with the covered practices and health companies we work for. We do not call ourselves HIPAA compliant or certified: compliance is the responsibility of the covered entity, and we build and work so the app supports it. We make no promises about patient outcomes.

Avijit Bhattacherjee, who leads our website coding team, front end and back end, leads development, with our UI/UX designers on the screens. For the wider app work, see our mobile app development company page, and for being found by patients, our healthcare SEO agency page.

Cost

What healthcare app development costs

There is no public price list, because the cost follows the job.

What affects the cost

  • Web, iOS, Android or all three
  • How many features and integrations
  • How much protected health information the app handles
  • Support needs after launch

How we price

Hosting, telehealth and third-party service fees are separate and paid by you. You see the scope and the fee in writing before work starts.

Questions buyers ask us

  • It designs, builds and supports apps for patients, clinicians and health businesses, such as booking, patient portals, telehealth and staff tools, with privacy and security planned in.

  • Yes. We build video visit and scheduling features on telehealth services that sign the agreements a covered practice needs.

  • Yes. We sign HIPAA business associate agreements with the covered practices and health companies we work for, before any protected health information reaches us.

  • We do not call ourselves HIPAA compliant or certified. HIPAA compliance belongs to the covered entity. We sign business associate agreements, choose vendors that offer them, and build access controls and logging that support your compliance. This is general information, not legal advice.

  • Not always. Many consumer health and wellness apps fall outside HIPAA, but the FTC Health Breach Notification Rule may still apply. Your lawyer should confirm which rules cover your app; we design for them once you know.

  • You do.

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All our services

Four kinds of work. One plan.

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