Attribution models share credit for a lead or sale between earlier touches: first touch, last touch, linear, time decay, position-based or data-driven. GA4 now offers data-driven and last-click models only. For B2B, measure channels against pipeline and revenue in your CRM, add a "how did you hear about us" field, and use attribution to compare channels.
The common attribution models
Each model is a rule, and each rule answers a different question:
- First touch: all credit to the first interaction. Shows what starts the buying path.
- Last touch: all credit to the last interaction before the lead or sale. Shows what closes.
- Linear: credit split equally across every touch.
- Time decay: more credit to touches closer to the conversion.
- Position-based (U-shaped): most credit to the first and last touches, the rest spread between.
- Data-driven: credit assigned from patterns in your own conversion data.
What GA4 offers now
Google's attribution help page lists three models available in Google Analytics 4: data-driven, paid and organic last click, and Google paid channels last click. It also states that the first click, linear, time decay and position-based models are no longer available as of November 2023. Credit applies to your key events, and key events can be imported into Google Ads as conversions, where the same model shapes bidding.
Why B2B attribution is harder
Web attribution sees only part of a B2B purchase:
- Long cycles: months between first visit and signed deal, longer than most tracking windows.
- Several people: the researcher, the user and the approver each touch different channels.
- Offline steps: calls, meetings, events and referrals that analytics never sees.
- Dark social: links shared in messages and private groups arrive as direct traffic.
- Consent and privacy: visitors who decline tracking leave no trail.
A practical approach for B2B
Six steps that give credit a finance team will accept:
- Count leads as people in your lead record or CRM, never as analytics events.
- Capture source on every lead: first-touch and last-touch channel and campaign in hidden form fields.
- Ask: a "how did you hear about us?" field catches what tracking cannot.
- Follow leads to revenue: report channels on qualified leads, pipeline and closed revenue.
- Compare models, do not crown one: look at first touch and last touch side by side, and use data-driven where you have enough volume.
- Test where you can: pause or add a channel in one region or period and watch pipeline.
Choosing a model
Use first touch to see what starts the buying path, last touch to see what closes deals, and data-driven when you have enough conversions for it to learn from. No model is the truth; each is a lens. Decisions about budget belong to the combination of attribution, self-reported source and tests, judged on pipeline and revenue. Our strategy work helps turn that into a budget plan.
Common attribution mistakes
The faults that move budgets the wrong way:
- Adding up platform-reported conversions. Each platform credits itself, so totals overlap.
- Counting analytics events as leads. Leads are people in your records.
- Judging B2B channels on form fills. Pipeline and revenue tell a different story.
- Cutting channels that start buying paths because last-touch reports never credit them.
Conclusion
Attribution models share the credit for a lead or sale between earlier touches: first touch, last touch, linear, time decay, position-based or data-driven. GA4 now offers data-driven and last-click models only, having removed the others in November 2023. For B2B, count leads as people in your CRM, capture source on every lead, ask how buyers heard of you, report on pipeline and revenue, and treat each model as a lens rather than the truth.
PromotEdge International is an international strategy, technology, marketing and design company, and our delivery team is in India. Our analytics team connects ad platforms, GA4 and your CRM so channel credit is measured against real pipeline.
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