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Marketing automation

Marketing automation is software that carries out repeated marketing tasks from rules you set, such as sending a series of emails after someone signs up, scoring leads by their actions, or passing a ready lead to sales. It saves time on routine steps and keeps follow-up consistent.

Updated 9 Nov 2026

In short

It does not create a good message. Automation repeats what you give it, so a weak email sequence will reach more people, faster. Start with one flow that matters, such as a welcome series or an abandoned-cart reminder, write it well, and measure what it earns before adding more.

Common uses

Welcome and onboarding emails, reminders after an enquiry, re-engagement for people who went quiet, lead scoring, and alerts to sales when a lead shows interest. Always honor opt-outs and the consent rules that apply where your contacts live.

Our email and follow-up services cover how these flows are planned.

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